"Dig For Victory" - The Intranet Portal Guide

 

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Image of an Ship tossed on stormy seas - symbolising the risks and issues that beset your Intranet Portal project

Who bravely dares must sometimes risk a fall. – Tobias G. Smollett (1721-1771)

Smollett studied medicine at Glasgow University and served on a warship as a ship's surgeon. A contemporary of Fielding, Smollet was hardly a great novelist - but his adventure books were (in their time) a 'thumping good read', based as they were on his own real experience of the hardships and risk faced by the naval adventurer.
 

Inherent (or Business) Risk

Inherent Risk is the risk that exists in the environment around your portal project. It will tend to be unique to your organisation; it's culture and politics. For example, if you have a fragmented business (either geographical or functional), then this will create a higher inherent risk of poor communication.

In terms of the naval analogy, inherent risk is the height of the sea and the state of the weather.
 

Project (Specific) Risk

Project Risk is the risk specific to your portal project. Extending the analogy, this is the seaworthiness of your ship!

Some Project Risk stems from the nature of what you are doing; there are certain risks common to any portal project (e.g. the unfamiliarity to users of the technology you are deploying).

However, most project risk is under your direct influence; for example the skills of the
project team, the level of governance
effectiveness and so on.
 

Stage Risk

Finally, there is 'stage risk' which is the risk associated with the particular activity of any given phase of the project plan.
 

The Risk Log & Risk Plan

In order to stay in control of the risks to your portal project, it makes sense to have a formal log of all risks, to which anyone involved with the project is entitled to add. You might use a formal workshop (see panel right) to first populate the log.
 

Assessing Risks

Each risk (however derived) can be assessed using a simple methodology, whereby the probability of the risk being realised ('likelihood') and the size of the impact on the project objectives ('severity') can be measured.

The simplest system (based on the PRINCE
project management method) is
to give a score of 1-3 for likelihood and severity (where 1 is low and 3 is high). From these scores, the importance of each risk can be measured as the product of likelihood and severity.

Clearly, any risk of importance 9 demands immediate attention, followed by risks rated 6 and so on.

Diagram showing how risk rating (on your Intranet Portal project) is a product of likelihood and severity

Risk Counter-measures

The importance of each risk should be regularly maintained, based on the extent to which the likelihood and severity of impact change over time.

For each risk, one should enter a counter-measure in the risk plan. Where a risk can be eliminated, then this will be the counter-measure. Where it cannot be fully eliminated, then risk mitigation actions will be the most appropriate.
 

Issues Log

It may well be convenient to use the Risk Log to also track any issues on the project. Issues will generally fall into a general category - i.e. (R) Request for a change (in
the scope of the project), (O) An item has been identified that is Off-Specification, (Q) A Question has been raised that needs to be resolved, (S) A Statement of Concern has been raised by someone, (I) Other issues. Give issues just an importance score (of between 1 and 9).

If you manage and report regularly on risks and issues, you will have substantially improved your chances of project success!

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Tools & Downloads [-]
Proforma Risk Log & Plan (doc)
Including a few typical intranet risks & counter-measures to get you started

Risk Workshop (doc)
A Terms of Reference for your regular Risk Review Meeting

Risks and Issues Report (ppt)
An example of how one might report on risks and issues at a Project Board.

The works of Tobias Smollett
from the pages of Amazon, including Roderick Random and Humphry Clinker.

A fabulous lecture on Risk
The seminal lecture on Risk given by Professor Anthony Giddens in 1999.