"Dig For Victory" - The Intranet Portal Guide

 

Download Intranet Portal Guide

Intranet Portal Guide > Before > Prioritisation

Picture of a darts board - symbolising the random nature of how Intranet Portal projects are often prioritised

A blindfolded monkey throwing darts at a newspaper's financial pages could select a portfolio that would do just as well as one carefully selected by the experts.
(Burton G. Malkiel, "Random Walk")

Sounds good, doesn't it? But, in a famous experiment that has been running for 14 years (between a team of professional investors and journalists from the Wall Street Journal, throwing darts) the people beat the 'monkey' by 10.8% to 4.5% !
 

How to prioritise? Decisions. Decisions.

So, accepting that you are unlikely to have unlimited funds and that having a method for picking winners is a good idea, this leaves the question of what to do first and what to defer or leave altogether.
 

Prioritise on Net Present Value(NPV)

Leaving aside the infrastructure (you have to put that in), the most obvious technique for prioritising content and applications is to look at which items deliver the biggest NPV and do them in strict order. There are two problems, however, with this approach;

Firstly, putting a precise value on many of the items is very difficult. Secondly, the chances are that the highest NPV items are also the most expensive and risky to do (so a few may use up all your funds).
 

Strategic Alignment Prioritisation

As an alternative approach, why not try my favourite model for prioritisation, where each item is assessed for (a) value & (b) ease and placed on a 2x2 matrix.

Value, in this context, is derived from the strategic objectives of the organisation; This will normally include profitability (as most have this objective), but also softer measures like employee satisfaction.

Ease is similarly based on a group of different measures, which includes cost but also takes into account the inherent  difficulty and risk of failure. Prioritised i
tems will fall into one of four quadrants:
 

Quick Wins

High Value, High Ease. Many of these items should be in scope for your portal project. As you are likely to succeed in implementing these and be able to demonstrate immediate benefits, they help to build confidence in the platform, the project and you personally.
 

Big Hitters

High Value, Low Ease. Most of the really substantial items will appear in this box. As the old saying goes, 'nothing worthwhile was ever won easily'. Your project should include at least one or two of these (for substance) but too many will use up all your funds and eat into your contingency, when things go wrong (so don't overdo it).

Previous | Page 09 | Next

Low Hanging Fruit

Low Value, High Ease. Otherwise known as 'stocking fillers', these items can be useful in adding critical mass to the early portal, or using up some spare resource on a particular release.
 

Money Sinks

Low Value, Low Ease. You'd be surprised how many perennial portal favourites actually fit in this box! For example, putting email in the portal is something likely to be expensive and generally adds virtually nothing to what existing email users can already do with their desktop client. Avoid these items completely.

A 2x2 Matrix showing a good way to prioritise Intranet Portal initiatives

Defending your Scope

Intranet Portal projects are notoriously subject to scope creep, as the competing parts of your business seek to promote their pet initiatives.

By using an objective and value driven model, any new initiative can first be tested with the matrix.  An adult debate can then be had as to its relative merits before a decision is made.

About Author | Get Toolbar | Donate

Intranet Consulting Services [-]
Alchemy
Buy the Book Now [-]
Intranet Portal Guide
Advertisements [-]
Tools & Downloads [-]
A Typical Strategic Map (ppt)
Relates portal project objectives to a value-based Strategic Framework.

Value and Ease Scoring (xls)
Score items for value & ease, placing results on a boston-box & spidergram.

Monkeys vs analysts; find out more
Detailed history & review of the contest. You can even take part yourself!

A Random Walk down Wall Street
Check out or buy the classic text.

VBM Intro | Value-based-management
Useful intro to the key concepts in Value-based-management (VBM) and link to one of the key books on the topic.