I am long on ideas, but short on
time. I only expect to live only about a hundred years. (Thomas Edison)
Amongst his many inventions, it was the incandescent, electric light for which Edison is best remembered. Perhaps the most interesting aspect of the invention was that the lightbulb was nothing
new (and had been around as an idea for over 50 years). However, none of the previous attempts were even remotely practical for home use.
The fact that Edison's lightbulb has come to symbolise 'a bright idea'
(despite it's lack of true originality) is the inspiration for the Governnace mapped out on the right; reflecting a desire to continually improve the intranet experience
The Central Team
For your intranet to come alive as a cross- functional, enterprise-wide
toolset, it is a good idea to retain a central team (after the project is over).
One key area is exploitation, where the team seeks to re-use the investments made
in the portal and underlying infrastructure. Also key is controlling the primary navigation, where enterprise-wide solutions, such as self-service Finance, HR and Procurement reside. Last but not least
is the Community support role.
This team help steer the secondary sites -
specific to functions or business areas - weeding out weaker content & harvesting the better ideas for adoption cross-site.
The intranet change board manages and controls small & larger change.
Finally. the intranet management team keep the day-to-day show on the road,
with a key accountability to drive ever increasing levels of user adoption. The steady state support model is represented by the green boxes.