However, as the famous Chinese proverb has it, 'the longest journey begins with a single step'... Your Intranet Portal project will be the
first and most important step on your journey of transformation.
As the portal market matures further and discernable trends begin to emerge, I will expand the guide to cover them.
I will explore the Return on Investment (ROI) achieved by Larger Enterprises through e-Learning, e-HR, e-Finance,
e-Procurement, CRM Integration, Instant Messaging, Web-based email and a multitude of other areas.
I will also look at the emergence of web services and the entrance
of the big boys (IBM, Oracle, SAP and others) into the portal market. As their offerings mature, this may well change the ROI on some of these larger ticket items.
Anyway, can I sign off by wishing you all the best for your Portal Project (whatever stage you find yourself at).
It is my sincere hope that this guide will have proved a valuable addition to your toolset and made a contribution, however, small to your